Refund policy
Return & Refund Policy – BuyHive
Effective Date: June 12, 2026
Customer satisfaction is important to us. We stand behind the quality of our products and aim to provide a reliable shopping experience.
Return Eligibility
You may request a return within 7 days of receiving your order if:
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The item received is damaged
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The item received is defective
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The wrong product was delivered
Returned products must be unused and in their original packaging.
Non-Returnable Items
The following items cannot be returned:
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Used products
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Products damaged by customer misuse
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Personalized or customized products
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Clearance or final-sale items
Refund Process
Once the returned item has been received and inspected, approved refunds will be processed within 5–10 business days.
Product Replacement
Where appropriate, we may offer a replacement product instead of a refund.
Return Shipping
If the return is due to our error, we will cover the return shipping costs.
Contact Us
WhatsApp: 0313-6940276
Email: support.buyhive@gmail.com